SH Help
AI assistant that connects people to verified community resources
Release candidate
A mobile-first assistant that helps a person describe a need and find the right local resource. Answers come only from a curated, reviewed resource database; conversations are not stored, and a person decides what summary, if any, is passed to a helper.
What is built
- Retrieval-grounded answers that cannot invent a phone number or an eligibility rule
- Deterministic crisis-escalation layer that runs before any model call
- English, Spanish and Portuguese; installable on a phone
- Admin review of sources, role-based access, audit log and retention controls
How it can serve an agency
The shape of a benefits and resource navigator for a human-services agency: grounded answers from the agency’s own program directory, caseworker routing, and no transcript retention.
Capabilities
- AI assistant
- RAG
- Multilingual
- Privacy